Frequently Asked Questions (FAQs)
Q: Do you take insurance?
A: No, I am out of network with all insurance companies. However, I can provide you with a special receipt called a "superbill" after the visit, which you can send to your insurance company for reimbursement.
Q: How much will my insurance company reimburse me?
A: It is difficult for me to predict, since different insurance companies and plans will reimburse at different rates. The amount you will be reimbursed depends on your out-of-network coverage. Private insurance companies tend to have better out-of-network coverage and tend to reimburse better, but that is not always true. If you are concerned about reimbursement, you may call your insurance company and ask them to run the code 99343 for you; that is the most common visit type.
Q: Do you take HSA/FSA cards?
A: Yes. And if you have extra money in your HSA or FSA, you may use it to purchase a package of house calls to be used anytime during the next year. Note: HSA = health savings account, FSA = flex savings account. These accounts are provided through some insurance plans.
Q: What forms of payment do you accept?
A: We accept cash, checks, credit cards, HSA/FSA cards, PayPal, and Chase QuickPay.
Q: How far will you travel?
A: 30 minutes from Boulder, CO. Doctor at your Door sees patients in Golden, Louisville, Lafayette, Broomfield, Westminster, Gunbarrel, Longmont, Lyons, and all over Boulder. If you can drive to Boulder in half an hour or less, then I can come to you!
Q: How long does a house call take?
A: Most visits last 30-60 minutes.
Q: What can I expect during a house call?
A: The doctor will arrive wearing a white lab coat (unless you request otherwise) and carrying a bag filled with all of the necessary medical equipment for the visit. First we will speak about your current condition and address any concerns you may have, then perform an examination and any necessary testing and procedures. We will come up with a care plan together, with medications being sent electronically to your pharmacy of choice. You will be expected to pay at the time of the visit. If you would like a superbill for reimbursement, it will be emailed to you after the visit.
Q: Do you see children who are not vaccinated, or are on an alternate schedule?
A: Yes, in fact I believe it is safer for children with incomplete or no vaccinations to be seen at home. I am supportive when families choose alternate schedules, and I do not push families to vaccinate if they don't want to. I am happy to discuss specific vaccines and concerns with you until you feel that all of your questions have been answered.
Q: Do you give vaccines at home?
A: Yes, but they must be purchased in addition to the cost of a house call. If you are considering having your child vaccinated at home, you must call 2-3 days before the visit so I can review your child's vaccine record and order the appropriate vaccines. I will tell you the pricing at that time, since each vaccine has a different cost. Vaccines tend to be reimbursed well by insurance, but again, check with your insurance company to make sure.
Q: What are your feelings about alternative and holistic medicine?
A: I am VERY open to complementary and alternative medicine (CAM). I am actually trained as an advanced reiki practitioner, and have taken courses in mind-body medicine, emotional freedom technique (EFT), matrix energetics, and osteopathic manipulative technique (OMT). I have also self-studied some nutrition, herbalism, Chinese medicine, acupuncture, body talk, and hypnosis therapy. Through my studies I have come to realize that no one field has all the answers, and when Western medicine falls short, I am happy to look outside the box and refer patients to CAM practitioners as appropriate.